COVID-19 Update

COVID-19 Update

We are open to all patients – existing and new!

At Village Family Dentist, our goal has always been to provide you with the very best dental care. As everyone’s lives have been impacted around the world, you may have found it difficult to resume your normal way of living.

We would like to formally announce that our commitment to providing you with the best care has not changed. We are working hard to implement new standards into our practice so that you can be assured that you will not only receive the best care but safer care, as well.

Below is an outline of our action plan to ensure your health and safety when you visit Village Family Dentist. Please familiarize yourself with this “new normal” so that your appointment goes safely and smoothly. We look forward to continuing your care and hope to see you soon!

Scheduling an Appointment

Much of our everyday protocols will remain the same. You can look forward to a clean, comfortable, and safe office when you visit. There are, however, some new guidelines that we have implemented in our patients’ care.

Open Communication

We are transitioning to digital and direct communication. As we phase out the use of writing equipment, like pens and paper reminders, you can expect to get a verbal confirmation from us regarding your upcoming appointments.

Unique Scheduling

We are working hard to ensure that all of our patients are scheduled in a manner that allows for social distancing. This may result in fewer openings and stricter scheduling.

COVID-19 Screening Questions:

  • Have you experienced any shortness of breath, fever, coughing, or other respiratory problems?
  • Have you recently traveled outside of the United States in the last three weeks to the following Level 3 Travel Health Notice locations: China, Europe, Iran, Ireland, South Korea, or the United Kingdom?
  • Have you come into contact with anyone who was diagnosed with COVID-19 or displayed any of the above illnesses?

Arriving for Your Appointment

All patients, staff, and doctors who enter Village Family Dentist are to follow the same guidelines for safety purposes.

Virtual Waiting Room

Before entering the office, we ask that you stay in your vehicle upon arrival. Simply call or text us when you arrive at the parking lot. A staff member will walk you through how to enter the building.

Please Come Alone

The new dental regulations do not permit friends or family to accompany you during your dental appointment. Exceptions are made if it is medically necessary, or if you have young children in your care. We will make every effort to accommodate your needs.

Personal Protective Equipment

For safety purposes, all staff will now wear additional protective equipment. Don’t be alarmed by this new standard. It is only to ensure the safety of our staff and patients.

Sanitizer

We ask that everyone, staff included, apply hand sanitizer upon entering Village Family Dentist. You will find plenty of hand sanitizer all throughout the office. Feel free to use it as needed.

Additional Screening Questions

Be prepared to be asked more screening questions when you arrive. If you feel you may be at risk for infection, we ask that you reschedule your appointment. New regulations require you to self-quarantine for two weeks to ensure that you are safe.

Mouth Rinsing

Everyone who enters Village Family Dentist will be required to use a mouth rinse. This is to help reduce the risk of virus transmission.

Temperature Checks

A member of our staff will check your temperature upon arrival. This is to ensure the safety of yourself and those around you. If an elevated temperature is detected, we ask that you reschedule your appointment and contact your family doctor for further instructions.

We understand that these new guidelines will feel out of place initially. But if we all work together, we can make Village Family Dentist a safe environment for everyone. If you have any additional questions or concerns, don’t hesitate to call our office to speak with a member of our caring staff. We look forward to serving you!